Shipping policy

We can ship to any address in the United States; however, our shipping department is only capable of sending packages to the continental 48 United States. This also prohibits packages from being delivered to APO/PPO and PO boxes.

Shipping Policies:

• We only ship orders to the 48 contiguous United States.
• Chemicals, pool paint, and some oversized items will only ship via ground service.
• Items shipped via Freight Service, such as pool heaters, will only ship via ground service.
• All orders shipping to Illinois State will incur a sales tax charge.
• Some items, including hazmat, may require a Direct Signature upon delivery.
• Shipments must be inspected by the customer prior to signing the delivery receipt.
• Orders containing small and lightweight items may ship via FedEx, USPS and UPS.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.